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Shipping & Returns

Delivery Information
You can expect to receive your order in 5 to 7 WORKING days. Where there is a delay we will inform you by email. For urgent or timed deliveries please call before placing your order and we will do our utmost to accommodate your requirements.

Whilst we carry large volumes of stock it is inevitable that, due to demand, there will be occasions when we are awaiting shipment from our suppliers. In such instances you will be advised by email or telephone at which point we can either leave the item on back order for you, offer an alternative or a full refund. Where an item is out of stock we are happy to despatch the rest of your order and send on the other items later at no extra cost to you.

Delivery Methods & Costs
Most UK parcels are despatched within 2 working days using a 48 hour service although faster deliveries can be arranged upon request.

International parcels are sent by air mail or Parcelforce's International Service as detailed below.

We do not accept liability for any re-delivery charges should our carrier be unable to access the delivery address supplied or customs duties levied on international consignments.

The shipping costs are worked out automatically for you depending upon the weight of your parcel and your country of residence. To see the cost of carriage simply place the items you require in the shopping cart and proceed to the checkout screen where the total shipping cost will be shown. If you are unhappy with the charge simply cancel your order or contact us for immediate assistance.

Country	Shipping Method	Weight of Item(s)	Cost
UK Zone 1 (excluding Highlands of Scotland, Isle of Man, Isles of Scilly, Northern Ireland)	Small Parcel rate by Post Office	up to 900g	£3.50
	Parcelforce Courier Service	up to 30Kg	£7.00
	Parcelforce Courier Service	up to 60Kg	£14.00
UK Zone 2 - Highlands of Scotland	Small Parcel rate by Post Office	up to 900g	£3.50
	Parcelforce Courier Service	up to 30Kg	£12.00
	Parcelforce Courier Service	up to 60Kg	£24.00
UK Zone 3 - Isle of Man, Isles of Scilly, Northern Ireland	Small Parcel rate by Post Office	up to 900g	£3.50
	Parcelforce Courier Service	up to 30Kg	£15.00
	Parcelforce Courier Service	up to 60Kg	£30.00
Channel Islands (Jersey and Guernsey)	Airmail	up to 900g	£5.70
	Parcelforce International Service	up to 30Kg	£11.00
	Parcelforce International Service	up to 60Kg	£22.00
The Republic of Ireland	Airmail	up to 900g	£5.70
	Airmail	up to 2 Kg	£10.70
	Parcelforce International Service	up to 30Kg	£14.00
	Parcelforce International Service	up to 60Kg	£28.00
Belgium, Luxembourg and the Netherlands	Airmail	up to 900g	£5.70
	Airmail	up to 2 Kg	£10.70
	Parcelforce International Service	up to 30Kg	£12.00
	Parcelforce International Service	up to 60Kg	£24.00
France, Germany, Denmark, Corsica and Monaco	Airmail	up to 900g	£5.70
	Airmail	up to 2 Kg	£10.70
	Parcelforce International Service	up to 30Kg	£15.00
	Parcelforce International Service	up to 60Kg	£30.00
Azores, Balearic Isles, Italy, Madeira, Portugal, Sardinia, Sicily and Spain	Airmail	up to 900g	£5.70
	Airmail	up to 2 Kg	£10.70
	Parcelforce International Service	up to 30Kg	£25.00
	Parcelforce International Service	up to 60Kg	£50.00
Austria, Czech Republic, Estonia, Finland, Gibraltar, Hungary, Latvia, Lithuania, Liechtenstein, Malta, Norway, Poland, San Marino, Slovenia, Sweden, Switzerland, Vatican City State	Airmail	up to 900g	£5.70
	Airmail	up to 2 Kg	£10.70
	Parcelforce International Service	up to 30Kg	£35.00
	Parcelforce International Service	up to 60Kg	£70.00
Malta	Airmail	up to 900g	£5.70
	Airmail	up to 2 Kg	£10.70
	over 2Kg Please ask for quote
Cyprus	Please ask for quote
Greece	Airmail	up to 900g	£5.70
	Airmail	up to 2 Kg	£10.70
	Parcelforce International Service	up to 30Kg	£25.00
Turkey, Slovakia and Andorra	Airmail	up to 900g	£5.70
	Airmail	up to 2 Kg	£10.70
	Parcelforce International Service	up to 30Kg	£58.00
The Rest of Europe	Airmail	up to 900g	£5.70
	Airmail	up to 2 Kg	£10.70
	over 2Kg Please ask for quote
The Rest of the World	Airmail	up to 900g	£10.10
	Airmail	up to 2 Kg	£19.60
	over 2Kg Please ask for quote

Payment Information
All payments are handled through WorldPay.
Occasionally we will carry out detailed checks on purchases including random telephone verification. This is for your security as well as ours.

Please refer to our terms and conditions for our returns procedure.